Clerical/Office Administration (20%)

• Provide a positive first impression for the church.
• Provide quality “customer service” to church staff, members, visitors and others needing assistance.
• Ensure efficient and accurate operation of church office. Oversee organization and cleanliness of office area.
• Provide administrative support to church staff and lay leaders such as answering phones, copying, preparing mailings, sorting mail, and other routine office tasks.
• Procure all office supplies and materials.
• Use information technology (IT) equipment and services to facilitate communications. Set up audio/visual and IT equipment as needed.
• Maintain accurate membership, visitor, and attendance records using church management software.
• Prepare, with input from the pastor(s) and in coordination with the Church Business Administrator, statistical reports for the Evangelical Lutheran Church in America (ELCA) and the Metropolitan Washington, D.C. Synod.
• Maintain and safeguard all electronic and physical records.
• Handle data about church members and staff with care, ensuring the security of personal information.
• Follow established records retention policy and schedule.

Communications (40%)

• Be consistently aware of congregational happenings and events.
• Work cooperatively with staff and volunteers and participate in regular with staff meetings.
• Prepare weekly electronic messages to congregation and regular updates to social media.
• Update and maintain church website (e.g., coordinating all content areas, uploading sermon audio files, creating registrations and signups).
• Maintain church calendar for all events and activities.
• Coordinate with Council members and ministry teams as needed.
• Prepare and publish specific materials in a timely manner, including a church directory, and periodic newsletters.
• Coordinate production of the congregation’s Annual Report.
• Coordinate timely mailing of worship recordings to homebound members.

Worship Preparation (40%)

• Prepare weekly worship bulletins, materials, and announcements in coordination with pastor(s), worship and music director, and lay leaders
• Coordinate baptism, wedding, and funeral requests in collaboration with the pastors and in coordination with the Church Business Administrator. Communicate upcoming dates for these events to the appropriate representatives from the congregation (altar guild coordinator, etc.)
• Produce certificates for baptisms, weddings, first communion, confirmation, and new members.
• Ensure appropriate usage of copyrighted materials.